Ketweb Business
Technology that helps your business grow.
Ketweb helps businesses attract customers, reduce repetitive work and build better systems through websites, SEO, automation and custom software.
The audit looks at
- Your website and how it converts
- Search and map visibility
- How enquiries are captured and followed up
- Repetitive work that could be automated
- Whether your systems talk to each other
You get a written summary of what we found and what is worth doing first — whether or not you work with Ketweb afterwards.
Where it usually hurts
Six problems that cost more than they look like they do.
Each of these quietly consumes staff hours or loses work that was already won. They are also the ones most often treated as simply how things are.
- 01
The website does not generate enquiries
It looks acceptable, but visitors leave without calling, booking or filling anything in.
- 02
Customers cannot find you online
Competitors appear in map results and search for the services you also offer.
- 03
Leads are not followed up consistently
Enquiries land in an inbox, and whether they get a reply depends on how busy the week is.
- 04
The same data is typed into three systems
A job gets re-entered into the CRM, the schedule and the accounting software by hand.
- 05
Important processes live in spreadsheets
The business runs on files only one or two people fully understand.
- 06
Your tools do not talk to each other
Every piece of software works on its own, and the gaps between them are filled by staff time.
The useful question is not which technology to buy. It is which of these is costing you the most right now — and that is what a free tech audit is for.
Solutions
Eight ways Ketweb fixes them.
Most engagements combine two or three of these. The right combination depends on where the money is currently leaking, which is why the audit comes first.
Automation
Automate the work your team should not be doing manually.
- Customer enquiryA form, a call or a message arrives.
- Lead capturedRecorded instantly, with the source it came from.
- Request categorisedSorted by service, urgency and location.
- CRM updatedOne record, no re-typing into a second system.
- Customer gets a replyAn immediate acknowledgement while you are still on a job.
- Team notifiedThe right person is alerted — not the whole inbox.
- Follow-up scheduledBooked automatically so nothing depends on memory.
- Customer
- Automated
- Your team
One enquiry, captured, categorised, acknowledged and followed up — without anyone re-typing it.
See what we can automateHow engagements run
Understand first, build second.
No discovery theatre and no proposal that needs a translator. You will know what is being built, why, and how you will be able to tell whether it worked.
- 01
Understand the operation
We look at how work actually moves through your business today — where enquiries arrive, who touches them, and where things stall.
- 02
Find the highest-value fix
Not everything is worth automating or rebuilding. We identify the change with the clearest return and say so plainly when something is not worth doing.
- 03
Build and connect
Website, search, automation or custom software — whichever combination solves the problem — built to work with the tools you already use.
- 04
Measure and adjust
Tracking is set up so you can see what changed. Where results suggest a different approach, we adjust rather than defend the original plan.
Capabilities
What can actually be built.
Technology choices are made per project, based on what your team already uses and what will still be supportable in three years. These are the categories the work falls into.
- Websites and web applications
- Marketing sites, campaign landing pages, customer portals and internal web apps, built to be fast and to stay maintainable.
- Integrations and APIs
- Connecting CRM, accounting, scheduling, forms and field tools so a record entered once appears everywhere it is needed.
- Workflow automation
- Event-driven and scheduled workflows: lead routing, acknowledgements, document generation, reminders and escalations.
- Data and reporting
- Consolidating information that currently lives in several systems into reporting somebody will actually open.
- AI-assisted processing
- Document and form extraction, enquiry classification, retrieval across your own material, and drafted replies for review.
- Reliability and handover
- Monitoring, error handling so silent failures surface, and documentation written so another developer could pick it up.
Industries
Problems that repeat, by industry.
- 01
Trades & Contractors
Quotes get chased from a truck, enquiries arrive while you are on a job, and the office rebuilds the same job details in three places.
PlumbingHVACElectricalRoofingTrades & Contractors solutions - 02
Professional Services
Intake is manual, documents arrive by email in every format imaginable, and the first response to a new client depends on who is at their desk.
AccountingLawInsuranceReal estateProfessional Services solutions - 03
Logistics & Operations
Scheduling, dispatch and billing live in separate systems, and the spreadsheet holding it together is the single point of failure.
TruckingTransportationWarehousingManufacturingLogistics & Operations solutions
What happens in a free business tech audit?
We review your website, your visibility in search and maps, how enquiries are captured and followed up, and where repetitive manual work is happening. You get a written summary of what we found and which changes would matter most — whether or not you work with us afterwards.
Do we have to replace the software we already use?
Usually not. Most of the value comes from connecting existing tools properly rather than replacing them. Replacement only gets recommended when a system is actively costing you more than it saves.
Is automation only for large companies?
No. Small teams often benefit more, because there is nobody spare to absorb repetitive admin. A single automation that handles enquiry acknowledgement and follow-up can return hours every week for a business of five people.
Where does AI genuinely help?
Where language or documents are involved: classifying incoming enquiries, pulling details out of PDFs and forms, drafting replies for someone to review, and searching your own internal documents. It is a component inside a workflow, not the workflow itself.
Do you work with businesses outside the Fraser Valley?
Yes. On-site work is focused on the Fraser Valley, Metro Vancouver and the Lower Mainland, but websites, SEO, automation and software projects are delivered remotely for clients elsewhere.
Who actually does the work?
You work directly with the person designing and building your solution. There is no account manager relaying messages to a team you never meet.
Find out what is worth fixing first.
A free review of your website, search visibility, lead handling and repetitive manual work — with a written summary you keep either way.